WORST Customer Service everrrr

Sunday, March 21, 2010

1) Des ordered steak. The waitress who took our order don't even know what is 'medium rare'. So, Des said "Never mind. I write for you, You just show it to the chef, he should know what I want." and then he wrote it down in her notepad.

2) They totali forgot the appetizer that I ordered. Boo.

3) The server half-threw the food on the table in front of us. You imagine; plate haven't touch table, the body turn to walk off already. Any more force in the throw and it will look exactly as if she threw food to dogs.

4) The food suck. Though I was rather sure if the appetizer had even appeared, it would have saved them from the demerit points I was about to give them.

5) They conveniently forgot our dessert

6) we had to remind them twice. No, wait, I think it was thrice (the appetizer was ala carte so can cancel, but dessert was part of the set that we're paying for and we're not intending to walk off without our ice cream!)

7) The FASTEST and most EFFICIENT thing.. was when we called for bill. I think it took less than 30 secs for the bill to reach us.

This is not part of the overall bad customer service experience but then we couldn't help but notice that the couple sitting right beside our table had to even ask for their own ice water when such simple things should be automated.


which brings me to no. 8.

8) they DO have service charge. Wth.

...and after we had finished our main course and (finally) got our dessert, the next table's food still haven't reached and we overheard the girl remark "we drink ice water can already..."

CiiN Sniffed Her Pillow At 12:21 AM